All Letterboxes and Plaques will be bubble wrapped and boxed ready for postage. Smaller plaques will be delivered by Express Post satchels with Letterboxes being delivered by courier. All deliveries will require a signature as confirmation of delivery, if you chose to waive this with an “Ok to leave at ……….” The Letterbox Shop will NOT accept any claims for lost or stolen items. It is recommended that your item be delivered to a work address or a location where someone is there to sign otherwise the courier will leave a calling card where you will have to contact them to make other delivery arrangements. Should there be any damage thru delivery, please contact The Letter Box Shop immediately thru email with pictures of the damage of the letterbox and the packaging damage.

Leadtimes are stated for each item as a guide, when proofs are requested these leadtimes are from when the proofs are approved. While The Letter Box Shop strives to meet the guidelines stated please note that if you live outside capital cities or in Western Australia this may affect these times